Last Update: 21st July 2025
Introduction
This privacy policy applies to personal information collected, used, shared or otherwise processed by Shopso Internet Private Limited and its affiliates (collectively “Shopso, we, our, us”) through the website www.Shopso.co.in, its mobile application, and m-site (hereinafter referred to as the “Platform”).
Personal information is information that identifies you or reasonably can be linked to information that identifies you.
Information shared with us is primarily processed in India and such other country(s) where a third party engaged by us processes the information on our behalf.
If you are not located in India, you consent to the transfer of your personal information to India, a jurisdiction that may not provide an equivalent level of data protection as your home country. However, we implement and maintain reasonable security practices to protect your data.
If you are offered and accept a position, your information will become part of your personnel file and governed by our internal employment policies, which will supersede this privacy policy.
Collection of Your Personal Information
We collect and store personal information related to your identity, demographics, platform use, and interactions with us during the course of our relationship.
We may collect the following categories of personal information:
- Personal Identifiers: Name, address
- Device and Online Identifiers: Phone number, email address
- Government Identifiers: Driver license number
- Employment Information: Title, experience, salary details
- Education Information: Degrees, schooling info
- Demographic Information: Age, date of birth
- Internet Activity: Cookie IDs, browser visits
- Publicly Available Information: Recruitment portals, social sources
- Preferences and Characteristics: Work location preferences, cover letter goals
- Background Information: Criminal checks, drug screening results
- Multimedia Data: CCTV, interview footage, recruitment events
- Other Application Materials: Resume, CV, cover letters
Providing this data is voluntary unless required by law. If shortlisted, more data may be requested to comply with our processes and legal obligations.
Use of the Platform is restricted to individuals above 18 years who can form legally binding contracts under the Indian Contract Act, 1872.
If you provide personal information about children under 18, you confirm you have authority to do so.
How We Collect Your Personal Information
We may collect personal information through various sources including:
- Directly from you
- Employee referrals from friends, colleagues, professionals
- Third-party recruitment agencies under contract
- Recruitment portals, alumni networks, former employees
- Job fairs, walk-ins, recruitment drives
- Devices associated with you using cookies for analytics and user experience
We use cookies from third-party partners such as Google Analytics. You can manage cookies via browser or OS settings, though disabling them may limit Platform features.
Use of Your Personal Information
We may use your personal information for the following purposes:
- Recruitment and employment-related actions
- Processing job applications
- Account creation and maintenance
- Auditing and policy compliance
- Legal compliance and obligations
- System and operational updates
- Fraud prevention and business security
- Job evaluations based on skills and interests
- Communication regarding job opportunities
- Ongoing background checks
- Feedback, surveys, recruitment analysis
- Recruitment process improvement
- Internal records management
- Business analysis and forecasting
Please inform us if any of your personal information changes during your relationship with us to maintain data accuracy.
Sharing of Your Personal Information
Your information may be shared with Shopso group entities and affiliates for business purposes as permitted by law.
We may share data with third-party vendors including background check services, recruitment agencies, and service providers. They are bound by confidentiality obligations and cannot reuse your data without explicit consent.
We may disclose data if required by legal authorities (e.g., subpoenas, court orders), or to enforce our Terms of Use, protect rights, or ensure user/public safety.
Security of Your Personal Information
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Only authorized personnel have access to your data on a need-to-know basis. We use encryption technology and enforce strict login credential security.
Retention of Your Personal Information
We retain data as needed for:
- The purposes it was collected
- Legal or regulatory compliance
- Defending legal claims or exercising rights
In some cases, we may retain anonymized data longer for analytical, statistical, or research purposes.
Access and Choice
You may access and update your profile anytime via our recruitment platform.
Once you've applied for a job, that application cannot be edited.
To withdraw your consent, send a written request with the subject line “for withdrawal of consent” to our contact email. We'll verify your identity before acting on it.
Certain information may still need to be retained for legal or transactional reasons. Withdrawal of consent may limit our ability to provide services dependent on that data.
Updates to the Privacy Policy
We may periodically revise this policy. Please review it before submitting personal information.
Major changes will be communicated via notice on the Platform, update date, or email (if legally required).